National Health Planning Commission Web site March 30 News recently, the State Health Commission, Central comprehensive management office, Ministry of public security, the Ministry of Justice jointly issued the notice on doing well the work of maintaining order, the circular pointed out that timely mediation of medical dispute and medical malpractice liability before they are found, medical agencies shall not lose interest.
"Full text of the notice"
Notice on doing well the work of maintaining order
Provinces, autonomous regions and municipalities directly under the health and family planning, comprehensive management office, the Office of the Public Security Bureau, the Department of Justice Bureau, Health Bureau of Xinjiang production and construction Corps, comprehensive management office, Public Security Bureau and the Bureau of Justice:
In recent years, deepened "green hospitals" create a work against the medical crimes, perfecting the mechanism of resolving medical disputes, maintaining medical order achieved some measure of success. However, medical-related crimes have occurred, part thought of rule by law and the rule of law to tackle medical disputes, punish crimes involving medical awareness needs to be further improved. Be maintained for further medical order to build harmonious hospital-patient relations process, protect the legitimate rights and interests between doctors and patients, and related work are hereby notified as follows:
, Is determined to combat crimes to maintain the hospital involved good order
(A) the crackdown hurt the crime of medical personnel. Public security organs to remain involved in crime crackdown highhanded, strictly in accordance with the public security organs to maintain public order requirements of the six measures of medical institutions, medical injury, medical and other illegal and criminal activities according to law firm handling, checking on the spot and crack. Especially for violence against medical personnel or unlawful restriction of liberty by medical personnel and other criminal acts, must be decisive to stop, to administrative penalties for public security or criminal responsibility shall be investigated according to law, without any delay, downgrading treatment.
(B) punishable by juzhongzishi disturbing sequence. Local, relevant departments should implement the amendments to the Penal Code (nine), medical assembling a crowd to disturb social order cannot be, caused serious loss of criminals, criminal responsibility shall be investigated according to law. Juzhongzishi public security organs to medical institutions, seriously affecting the normal order determined by law to stop medical institutions, for corbelling and key personnel to force away from the scene, and severely punished according to law, other gathering personnel to strengthen education, and to register their personally identifiable information to master. Before the offence was committed does not stop making trouble disturbing sequence personnel, public security organs not in mediation cases. All departments work in strict compliance with the legal procedures, hold legal bottom line, determined shall not be tolerated in order to take advantage of the illegal and criminal acts.
(C) strengthened patrol around the hospital and prevention and control. Public security organs shall, in conjunction with relevant departments and hospitals, hospital order in and around maintenance work, to further adjust the police deployment, increase the intensity of public power of shock and awe. Policing relatively weak in basic-level public security organs should launch a security activist, hospital peripheral vendors, such as midges forces strengthened patrols to guard against hospitals, maintain order around the hospital in time to find problem, create a favorable security environment for the hospital.
Second, to improve the medical site of disposal capacity
(A) to do preliminary handling. Medical institutions should attach great importance to medical events of early intervention and early treatment. Medical injury, medical events such as scrambling sequence, heads of medical institutions and relevant departments to forward command, measures must be taken to protect medical personnel and the scene, maintained order at the scene, with the public security organs to carry out related work. Threats, intimidation, humiliation of medical personnel, to resolutely stop and early warning; the "MDP" juzhongzishi acts to take decisive measures to maintain order at the scene, prevent the situation from expanding; for deliberately hurting medical personnel, to take strong measures to effectively combat criminal activity, controlling criminal suspects in accordance with law, transfer of public security organs in a timely manner.
(B) perfecting the mechanism of police. Medical institutions internal injuries, one sequence and other medical-related illegal and criminal acts, should emergency treatment at the same time, the police immediately, providing accurate information, especially when in basic medical institutions should tell the parties number, specific behavior, there is no one was hurt, and so on. After the police received the alarm, first arrived on the scene and quickly control the situation on the ground, prevent the situation intensified, policing relatively weak in basic-level public security organs should police requested police support to the supervisor. Comrades in charge of public security organs in charge of on-site disposal to dispose of and possible comments communicated to the Administrative Department of health and family planning and medical institution. Medical institutions shall make information interpretation and emotion of medical staff work.
(C) the mediation of medical dispute in a timely manner. To conscientiously implement the CPC Central Committee and the State Council on improving diversified disputes solution mechanism of promoting perfect hospital mediation, combining people's mediation of medical dispute resolution system set up diversified medical dispute solution notification system. After medical disputes and medical institutions should inform patients of the medical dispute approaches, methods and procedures to guide disputes to be dealt with according to law, and national information campaigns on relevant provisions of the crimes involved. Medical dispute mediation organizations should be involved in dealing with medical disputes in a timely manner, through careful grooming, guide people's mediation to resolve the dispute by the parties, medical institutions shall actively cooperate with, support for the Organization of people's mediation of medical dispute. Patients specifically rejected mediation, organization of people's mediation of medical dispute and medical institutions to positively and actively assist patients dealing with medical disputes through legal channels. Medical malpractice liability before they are found, medical agencies shall not lose interest.
Third, to improve the security capabilities of medical institutions
(A) strengthening the construction of security system. Local, relevant departments should conscientiously implement the CPC Central Committee and the State Council on strengthening construction of social public security prevention and control system, improve the security mechanism of medical institutions, strengthen surrounding security in a comprehensive way. Further strengthening of internal security work in medical institutions, strict implementation of security responsibilities of Heads of units, improve the security system. Levels health family planning administrative sector should seriously implement implementation on strengthening hospital security prevention system construction of guide views, implementation Hospital of security prevention subject responsibility, according to need formed emergency disposal team, with police organ guide hospital, especially district level hospital, and community health hospital and township hospitals, grass-roots medical institutions, concentrated power for weaknesses and focus Department do civil defense, and real anti-, and technical anti-construction, implementation focus prevention, further perfect hospital security defend system, Improve their ability to respond to unexpected security incident.
(B) strengthened work inspections in key areas. Medical institutions should strengthen inspection of outpatient and emergency patients, found that patients with medical complaints or dissatisfaction, should be processed in a timely manner, for violent actions should be guided to specialized sites for processing in a timely manner. Medical institutions to strict import and export management, strengthen the Office, Ward-personnel management, preventing staff access to diagnosis and treatment, the hospital area. To focus on emergency care, the night shift security work of the Department and other key parts, shall be equipped with a number of security personnel in the Emergency Department, in the emergency area on a 24-hour security patrol.
(C) strengthen key security. Medical institutions should improve staff security awareness, when drunken doctor, trouble or violent non-urgent patients should inform the Security Department in the first, while doing the security work. Medical institutions shall, jointly with relevant departments to strengthen the comb grasp of serious patients with mental disorders and other key personnel, many medical institutions vexatious or threatened retaliation for groups of patients and their families by medical personnel, inventory, focus, reported to the police. When such persons appear in medical institutions, by prison guards watch you like a hawk, and prevent them from causing trouble, damaging consequences.
Four, to further strengthen the quality of medical services and security management
(A) improving medical services for further action. Health family planning administrative departments at all levels should guide medical institutions to further optimize service processes, improvement of health care services, enhancing communication between doctors and patients, building to participate in the doctor-patient relationship. Large hospitals comprehensive booking service through appointments, doctor appointments, as well as Internet and telephone booking form, strict implementation of real-name system of appointment register, sources, beds and other medical resources, strengthen management, maintaining the order of fair treatment.
(B) strengthen the management of quality and safety of health care. Health family planning administrative departments at all levels should improve the health care system of quality control and continuous improvement, improve health care quality and safety incident reporting system, improving medical services, enhance the level of patient safety management. Specification for service evaluation index system for perfecting quality control guide troubleshoot hidden trouble of medical safety in medical institutions. Medical institutions should improve the diagnosis and treatment of critically ill patients with preparedness and response system, medical personnel training, focusing on improving treatment of acute and severe. Strengthening key departments such as obstetrics, neonatology risk control.
Five, timely information and communication works
(A) do the information work. Medical institutions shall do a medical event information release plans, assign full-time departments, special reception mediums. For malicious speculation, reported a serious misrepresentation of the medical institutions to public opinion, vocal, clarifying the facts in a timely manner. For medical incidents have greater influence and territorial health family planning administrative departments together with public security authorities released information. Malicious social adverse effects caused by speculation, should reflect to the relevant departments of medical institutions, rights according to law. Family planning administrative departments for public health shall, together with the public security organs at all levels focus on typical cases exposed, deter the Commission of crime, to educate the public.
(B) information communication. Medical institutions in medical-related criminal cases, should the situation escalate territorial health family planning administrative departments in a timely manner, and escalation to the State Health Commission. Among them, involving death, serious injury or cause mass incidents, the medical institution shall immediately report the territorial health family planning administrative departments and local comprehensive management organization, and reported to the State Health Commission within 12 hours. Public security organs shall report the relevant information in a timely manner a superior public security organ. National health and family planning, in conjunction with the relevant departments of the key areas, major cases involving illegal handling and reported in the country.
National health and family planning Commission, the Central comprehensive management office, Ministry of public security, Ministry of Justice
The March 24, 2016
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Notice on doing well the work of maintaining order interpretation
And drafting background
In recent years, seriously implement the Party Central Committee and the State Council on the maintenance of medical order and deployment requirements of building harmonious relationship between doctor and patient, and deepening the "safe hospitals" create a work against the medical crimes, perfecting the mechanism of resolving medical disputes, significant achievements were made, frequent medical incidents effectively curbed, medical order smooth overall. For further consolidation current work made of effectiveness, for involved medical illegal crime occurred, part area to rule of law thinking and rule of law way solution medical disputes, and punishment involved medical crime of consciousness to be further improve, problem, national health family planning with Central fully rule do, and Ministry of public security, and Ministry of Justice joint issued on further do maintenance medical order work of notification, further do maintenance medical order building harmony medical patient relationship work, law guarantees medical patient both lawful rights and interests of.
Second, main content Southwestern University Master s thesis suspected
Includes the following five parts:
(A) is determined to combat medical crimes to maintain good order of hospital. Is always kept in medical crime crackdown highhanded, medical injury, medical and other illegal and criminal activities according to law firm handling, checking on the spot and crack. Second is punishable by law, such as juzhongzishi are the one sequence, causing heavy losses of criminals, criminal responsibility shall be investigated according to law. Third, further adjustments to the police deployment, order maintenance work around the hospital and in time to find problem, create a favorable security environment for the hospital.
(B) to improve the medical site of disposal capacity. Is a medical institution to attach great importance to medical events of early intervention, early treatment, actively carry out preliminary disposal work. Second, improve the mechanism of police, set up emergency rapid response system, smooth information communication channels. Three is the perfect hospital mediation, combining people's mediation system of medical disputes, mediation of medical dispute in a timely manner.
(C) to improve the security capabilities of medical institutions. Is to improve the security mechanism of medical institutions, strengthen the construction of security system, strengthen surrounding security in a comprehensive way. Second is to strengthen inspections of work in key areas and enhance key parts of security, strict import and export management. Third, the medical workers ' safety awareness, strengthen drunken doctor, there is trouble or violence and serious mental disorders and other key personnel security work.
(D) the further strengthening of the quality of medical services and security management. First, optimize service processes, improvement of health care services, enhancing communication between doctors and patients, improving medical services for further action. Second, improve the health care system of quality control and continuous improvement, standardize clinical services, strengthen the management of quality and safety of health care, improving patient safety management level.
(E) timely information release and communication work. First, do the information work, improve medical events involved information dissemination plan, for malicious speculation, reported serious misrepresentation, public opinion, vocal, clarifying the facts in a timely manner. Second, do the information work, medical-related criminal cases, medical institutions in accordance with the requirements of timely reporting.
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